Introduction
At Titva, our goal is to ensure that every customer is satisfied with their purchase. If you are not entirely satisfied with your order, we’re here to help.
Returns
- Return Period: You have 20 days to return an item from the date you received it.
- Eligibility: To be eligible for a return:
- Your item must be unused and in the same condition that you received it.
- It must also be in the original packaging.
- The item needs to have the receipt or proof of purchase.
Refunds
- Once we receive your item, we will inspect it and notify you of the status of your refund.
- If your return is approved, we will initiate a refund to your original method of payment.
Shipping
- You will be responsible for paying for your own shipping costs for returning the item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions on how to return your item or about our return policy:
- Email: [email protected]
Thank you for shopping at Titva. We value your trust and aim to provide the best possible shopping experience.